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A selection of FAQ's about your outdoor playground equipment and our services that we provide.

Is your design service free?

Yes, from the initial design of your new area to the creation of any new product, our design service is completely free


Playground Design

There is a split in my timber, can you replace the log?

Timber is a natural product that will expand when wet and shrink when dry, so cracks and splits are completely normal and don’t affect the strength of the wood. There is no issue unless the split becomes wider than 8mm when it can become a finger trap, in which case please call us to investigate further.

What maintenance is required once the equipment is installed?

Once a project is completed we will provide you advice on how to make sure your new playground is kept in good order. Anyone competent is more than capable to follow the advice such as a caretaker or someone who has an interest in DIY, but we are always on hand as well if you need any help. With safety in mind we offer a selection of inspections and maintenance packages suitable for all projects. Please contact us for a quotation and details of packages available.


Inspections and Maintenance

Where does Playsound operate?

We operate mainly in the North-West of England but we are more than happy to quote for jobs further afield. Previously we have installed playgrounds in Wales and Scotland as well as London, so please contact us for a quote.

What if I need spare parts?

We offer a comprehensive refurbishment and replacement parts service. Just call us and we would be happy to visit you and offer our expert advice on this matter.

What is the best way to contact you?

Playsound can be operated by various means, such as traditional post, phone and fax, but also through social media and email. All details can be found on our Contact Us page.


Contact Us